Frequently Asked Questions
Your guide to shopping the latest in high-end streetwear and sneakers.
Are all products sold on N-Hype authentic?
Yes, authenticity is our top priority. Every item undergoes a rigorous multi-point inspection by our expert authentication team before being listed for sale.
How long does shipping take?
Orders are typically processed within 1-3 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 14-day return window for items in their original, unworn condition with all N-Hype security tags intact. Please note that certain limited-release items may be final sale.
Can I cancel or modify my order?
Orders can be modified or cancelled within 2 hours of placement. After this window, the order enters our fulfillment process and cannot be changed.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and select 'Buy Now, Pay Later' services like Klarna and Afterpay.
How do I know what size to order?
Since sizing varies between brands like Yeezy, Jordan, and Essentials, we provide a specific size guide on each product page to help you find the perfect fit.